Account

Delete your account

You can permanently delete your Lumen Christi account and personal data at any time, from the app or from this page.

Last updated: 18 October 2026

Option 1 — Delete from inside the app (fastest)

  1. Open Lumen Christi on your phone.
  2. Tap your profile picture (or your initial) at the top right of the Home screen.
  3. Scroll to the bottom and tap Delete my account.
  4. Type DELETE and confirm. Your account and personal data are removed immediately.

Option 2 — Request deletion by email

If you can't access the app, send an email to [email protected] from the email address you used to register. Include the subject line "Delete my account". We will:

  1. Confirm your identity within 2 working days.
  2. Delete your account and personal data within 30 days of confirmation.
  3. Send a final confirmation email once your data has been removed.
Heads up: account deletion is permanent. Your bookmarks, favorites, prayer streaks and notes cannot be recovered after deletion.

What gets deleted

  • Your account record (email, display name, OAuth identifiers)
  • Your profile preferences (language, Bible version, notification settings)
  • Your bookmarks, favorites, notes, prayer-streak history, and reading-plan progress
  • Your push-notification tokens (so reminders stop being sent)
  • Everything you shared in Connect — posts, prayer requests, comments, quotes, photos, reactions, follows and blocks — and the comments others left on your posts
  • Your parish membership and member card
  • Feedback you sent from inside the app
  • Any support emails you've sent — on request

What we keep, and why

To meet our legal and operational obligations, we may retain a very small amount of data after deletion:

  • Anonymised diagnostic logs (no link to you personally) — typically up to 90 days.
  • Records required by law — we keep no record of donations; if you gave through Paystack, Paystack keeps its own payment records as the law requires.
  • Backups — your data may persist in encrypted backups for up to 90 days, after which it is overwritten.

Processing time

  • In-app deletion: immediate, with full purge from active databases within 24 hours.
  • Email request: identity confirmation within 2 working days; full deletion within 30 days.
  • Backups: overwritten within 90 days.

Just want to uninstall?

If you only want to stop using the app, you can simply delete it from your phone — your account will remain in case you change your mind. To stop receiving notifications without deleting your account, turn them off in Settings → Notifications inside the app.

Questions?

Write to [email protected]. We typically reply within one working day.

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